Shipping & Returns

AUSTRALIAN SHIPPING for orders $95 and over is FREE! 

All prices on our website are in Australian dollars and are GST inclusive.

Shipping within Australia

Orders will be dispatched within 48 hours with the exception of the fine art prints.
These are specially printed for you so please allow 5-7 working days for dispatching these.
All orders are shipped via Australia Post and a tracking number is sent to you upon dispatch.

Orders under $95 will be shipped at a flat fee of $10.

International Shipping

Shipping costs are calculated at the checkout, shipped via Australia Post and dispatched within the same time frame as local deliveries.

We are not reliable for any duties that you may be charged upon our goods entering your country and cannot advise of fees. For more information, please contact your local Customs Office.

Please note that we do not accept exchanges on international orders - all orders shipped outside of Australia are final.


We accept all major credit cards and PayPal as well as direct debit.
Please email us for direct debit details on


We do not accept returns or refunds for change of mind purchases.

We will happily accept an exchange/credit note of a faulty item within 7 business days.

We only accept return for exchange or credit note if the item is unused, tags attached and a valid receipt is included with the return.

Return shipping is payable by the customer and it is recommended to use a tracked method
for safe delivery.
Mailing address:
PO Box 3177
Bellevue Hill, NSW 2023

*We DO NOT ACCEPT returns on sale items.

Care and Maintenance

All our garments are made from 100% cotton, linen. Please take care of your product by washing in cold water with gentle cleaning products. Avoid harsh chemicals because they are subject to fading the product.

All our garment prints have been heat-sealed but may be subject to bleed on the first wash so we recommend that you hand wash your first wash.

Our fine art prints are museum quality archival inkjet prints on cotton rag fine art paper.
Please handle the prints with gloves and do not unroll it unnecessarily – the surface of the print is very delicate and will get damaged easily if you are not careful.

The best to deliver the print to your framer in the tube it arrived in and let your framer handle it.

Please follow our care and maintenance instructions for the best longevity of our products and always check care details on our website in each product category.

Please note that all KATA products are hand screen printed and hand sewn.
Any slight markings or variations are intentional and add to the unique character of the product.